Effective from 6 November 2026.
1. Seller
[BUSINESS NAME / NAME OF ENTREPRENEUR], [Company ID], [Tax ID], registered office/place of business: Močilie, 974 01 Banská Bystrica, Slovakia. Registration: [register / trade register – to be completed]. Email: info@miyatmadetoviral.eu. Operator of the MIYAT brand.
2. Subject
The seller sells the electronic book (PDF) UGC ŠTART – od nuly po prvú platenú spoluprácu in Slovak and its English edition UGC START – From Zero to Your First Paid Collaboration (English Edition) (the "digital content") through the e-shop. It is an educational guide. The seller does not guarantee any specific financial result; results depend on the buyer's own work.
3. Order and conclusion of the contract
The contract is concluded by confirming the order and paying the price. Before placing the order, the buyer confirms agreement with these terms and with immediate delivery of the digital content. Prices are stated in euros including all taxes where applicable. The seller may change the price at any time; the price at the time of order applies.
4. Payment and delivery
Payment is made through the secure Shopify payment gateway. After successful payment, the buyer receives a download link for the PDF at the email address entered in the order, usually within a few minutes. If the email does not arrive, the buyer should check the spam folder or write to info@miyatmadetoviral.eu.
5. Withdrawal from the contract and digital content
A consumer generally has the right to withdraw from the contract within 14 days without giving a reason. For digital content not supplied on a durable medium, however, this right expires if the seller began performance with the consumer's express consent and the consumer confirmed that they acknowledge the loss of the right of withdrawal. The buyer gives this consent by ticking the box before purchase. Details are on the page "Withdrawal and complaints".
6. Defective performance (complaints)
If the digital content lacks the properties stated in the offer, or cannot be downloaded or opened, the buyer may file a complaint by email to info@miyatmadetoviral.eu with the order number and a description of the defect. The seller will handle the complaint without undue delay, within 30 days at the latest, by repair (e.g. resending the file) or, if that is not possible, by refunding the price.
7. Copyright and licence
The content is protected by copyright. The buyer receives a non-exclusive personal licence for their own use. It is prohibited to resell, share, publish, or modify and distribute the file.
8. Personal data protection
The processing of personal data is governed by the Privacy Policy published in the store.
9. Dispute resolution
The buyer may first contact the seller (info@miyatmadetoviral.eu). If not satisfied with the outcome, the buyer has the right to submit a proposal for alternative dispute resolution to an alternative dispute resolution body (the list is kept by the Ministry of Economy of the Slovak Republic) or to turn to the supervisory authority – the Slovak Trade Inspection (www.soi.sk).
10. Final provisions
The relations are governed by the law of the Slovak Republic, in particular Act No. 108/2024 Coll. on consumer protection. The seller may change these terms; the version in force at the time of the order applies to that order.