Withdrawal and Complaints

Digital content (PDF e-book)

We sell digital content that is delivered electronically immediately after payment. A consumer generally has the right to withdraw from the contract within 14 days of its conclusion without giving a reason. For digital content, however, this right expires if we began performance with the consumer's express consent and the consumer confirmed before purchase (by ticking the box) that they acknowledge the loss of the right of withdrawal. Without this consent the purchase cannot be completed.

If you do have the right of withdrawal

If it applies for any reason, you can withdraw using the withdrawal function in the store (if available) or by email to info@miyatmadetoviral.eu. Include your name, order number and email. We will confirm receipt of the notice without undue delay. In case of a valid withdrawal we will refund the payment within 14 days in the same way you paid.

Model withdrawal form

I hereby give notice that I withdraw from the contract for the purchase of digital content: UGC START. Order number: ____. Date ordered: ____. Name: ____. Email: ____. Date: ____.

Defective performance

If the file is damaged, cannot be opened or does not match the description, write to info@miyatmadetoviral.eu and we will resend the file or refund the price.